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Earnings call: Fathom Holdings unveils new plans amid Q2 revenue dip

EditorAhmed Abdulazez Abdulkadir
Published 08/13/2024, 06:20 PM
© Reuters.
FTHM
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Fathom Holdings Inc. (FATH), a national real estate brokerage company, reported a decrease in total revenue for the second quarter of 2024 but remains optimistic about its future growth prospects. The company introduced two innovative commission plans, Fathom Max and Fathom Share, aimed at enhancing agent recruitment and retention.

Despite the revenue decline, Fathom achieved a positive adjusted EBITDA and saw a 12% increase in its real estate agent network. The company's mortgage business experienced significant growth, and the sale of its insurance business added $15 million in cash to its balance sheet.

Key Takeaways

  • Fathom Holdings announced two new commission plans, Fathom Max and Fathom Share, to attract and retain agents.
  • Q2 2024 revenue decreased by 10.9% to $89.2 million, with a positive adjusted EBITDA of $189,000.
  • Real estate agent network grew by 12%, reaching approximately 12,224 licenses.
  • Mortgage business revenue increased by 85% to $3.7 million.
  • Insurance business sold for $15 million, strengthening the company's financial position.
  • Plans to reassess financial guidance in Q4 2024 due to new revenue share models.

Company Outlook

  • Fathom aims for sustainable growth and increased profitability through new commission plans and ancillary businesses.
  • The company is striving for positive free cash flow and a 30% or higher agent growth rate.
  • Fathom Realty is preparing for industry changes without relying on a housing market recovery.

Bearish Highlights

  • Total revenue and gross profit for Q2 2024 decreased by 11% and 8.6%, respectively.
  • Implementation of new revenue share models expected to show significant impact on financials only from Q1 of the following year.

Bullish Highlights

  • Lower mortgage rates positively impacted the number of homes sold.
  • Mortgage business saw substantial revenue growth.
  • Positive response to new commission plans, with expected agent growth of 30% in the coming quarters.
  • Sale of insurance business added to the company's cash reserves.

Misses

  • Brokerage revenue decreased, contributing to the overall decline in total revenue.
  • Anticipated changes in gross profit margins and EBITDA are not expected to be significant in the next two quarters.

Q&A Highlights

  • Marco Fregenal, CEO of Fathom Realty, emphasized the focus on agent growth over housing market recovery.
  • The company is navigating industry changes due to the NAR settlement and is in negotiations for a potential lawsuit settlement.
  • Fathom Realty is adapting to new rules by training agents and creating compliant documents.
  • The company expects to announce a settlement soon, with details to be disclosed at the appropriate time.

Full transcript - Fathom Holdings Inc (FTHM) Q2 2024:

Operator: Good afternoon, everyone, and welcome to the Fathom Holdings Second Quarter 2024 Earnings Conference Call. All participants will be in a listen-only mode. [Operator Instructions] Please also note, today's event is being recorded. At this time, I'd like to turn the floor over to Matt Glover with Gateway Group. Please go ahead, sir.

Matt Glover: Thank you, Jamie, and welcome to the Fathom Holdings second quarter 2024 conference call. I'm Matt Glover with Gateway Group, Fathom's Investor Relations firm. Before I turn the call over to management, I want to remind listeners that today's call may be -- may include forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Such forward-looking statements are subject to numerous conditions, many of which are beyond the company's control, including those set forth in the Risk Factors section of the company's Form 10-K for the year ended December 31, 2023, and other company filings made with the SEC, copies of which are available on the SEC's website at www.sec.gov. As a result of those forward-looking statements, actual results could differ materially. Fathom undertakes no obligation to update any forward-looking statements after today's call except as required by law. Please also note that during the call, we will be discussing adjusted EBITDA, which is a non-GAAP financial measure as defined by SEC Regulation G. A reconciliation of this non-GAAP financial measure to the most directly comparable GAAP measure is included in today's press release, which is now posted on Fathom's website. With that, I'll now turn the call over to Fathom's President and CEO, Marco Fregenal. Marco?

Marco Fregenal: Thank you, Matt, and thank you everyone for joining us for our Q2 earnings call. Before we review our Q2 results and our exciting new development, I want to express my heartfelt gratitude to the Fathom team. Your unwavering commitment and exceptional efforts have been remarkable, particularly in these challenging market conditions. Each of you has been instrumental in driving us towards our 2024 objectives and building a solid foundation for even greater success in 2025. Despite the hurdles the real estate market presented this year, our team's resilience and adaptability have been outstanding. We haven't just weathered the storm, but as you saw from last week's announcement, continue to innovate and push forward. Their tireless dedication to execute while maintaining our high standards for service have been one of the cornerstones of our progress. Today, we're just not sharing our quarterly results, we are also sharing the transformative evolution in Fathom's business model. We're embarking on a journey that we believe will redefine our industry position with the potential of creating unprecedented growth and success opportunity. Last week, Fathom Realty unveiled two new aging commission plans, Fathom Max and Fathom Share. These two new plans feature an innovative and reimagined revenue share program. This program is designed to boost agent recruitment and further improve retention while accelerating sustainable growth and long-term profitability for the company. Our industry has witnessed an impressive growth for a small handful of companies who are offering a revenue share model. Each of these companies' models are all very similar in nature. As we listen closely to what agents are looking for, we took what we believe is the most innovative approach to this revenue share concept as we merited to our industry-low commission plans. At Fathom, our mission has always been to provide agents with the greatest value. One way to do this is by empowering agents to earn and retain more of their hard earned money. Our new revenue share plans are a natural extension of this commitment. Our new plans combine the best of both worlds. The Fathom Max plan offers a highly competitive $465 flat-fee fee with a $9,000 annual cap. This not only attracts agents with the affordability, but also improves our gross profit margin potential compared to our legacy flat fee plan. For new seeking even greater earnings potentials, our Fathom Share plans features an industry-low traditional commission split of only 12% with a $12,000 annual cap and a revenue share opportunity that offers twice the revenue share potential over the Max plan and higher first-level percentages than any of our peers. In simpler terms, our agents have the potential to significantly increase their earnings on their own transactions, while also building passive income through a highly competitive revenue model share. What sets our two new models apart from the rest of the industry are their flexibility and inclusivity. Starting last week, all of our agents can participate in our revenue share program, regardless of their plan they choose. This program offers tiered benefits based on a number of agents refer, allowing our agents to unlock additional revenue share as their network grows within Fathom. Our founder, Josh Harley, envisioned transforming the industry through radical innovation and fostering a culture of caring for our agents. We believe this new revenue share programs embody the vision. By offering our agents flexibility, choice and a higher income potential, we believe we grow our business, while also empowering our real estate professionals to thrive in their careers. This strategic move positions Fathom at the forefront of industry trend, setting the stage for sustainable growth and increased market share. We are not just adapting to the future of real estate, we're actively shaping it. As we do so, we create a win-win scenario where our agent success directly contributes to Fathom's success and vice versa. We believe that this dual approach is the future of real estate. Our new agent commission plans directly addresses two of our key 2024 objectives, launching additional initiatives to further support our agents in growing their businesses and restating agent growth to at least 30%, while prioritizing high-quality professionals. As you may recall, in March, we introduced four strategic goals for 2024. Beyond the two agent-focused objectives, we're also committed to enhancing our balance sheet and achieving positive EBITDA and operational cash flow. These new agent plans are not just about growth, they're about smart, sustainable growth that align with our financial objectives to strengthen Fathom's position in the market. We successfully enhanced our balance sheet in May through the sale of Dagley Insurance. The sale added [$7.8 million] (ph) to our balance sheet at closing and would add another $7 million over the next 24 months. We ended Q2 with $10.4 million in cash, giving us the confidence in our financial position. In parallel with our strategic initiatives, I'm pleased to report that we continue to make significant strides towards our profitability goal. This quarter, we generated [$180,000] (ph) in adjusted EBITDA, a notable achievement driven by solid gross profit margins of 9.5%. More importantly, our real estate, mortgage and title divisions all reached positive adjusted EBITDA this quarter. Total revenue for the quarter was $89.2 million, a decrease of 10.9% from $100.1 million in Q2 of 2023. Adjusted EBITDA, non-GAAP measure, for the quarter, second quarter 2024, totaled $189,000 compared to $500,000 in the second quarter of 2023. Fathom completed approximately 10,137 transactions for the quarter, a decrease of approximately [7.9%] (ph) compared to second quarter 2023. Fathom real estate agent network grew 12% to approximately 12,224 agent licenses as of June 30, 2024 from approximately 10,930 on June 30, 2023. We believe these results, coupled with our new commission plans and revenue sharing program, position us well for sustainable growth and increased profitability. We are not just focused on top-line growth, we are building a more robust, efficient and profitable operation that we believe can deliver long-term value to our shareholders, agents and clients. As we move forward, we remain committed to prudent financial management while understanding the need and wisdom and continue to invest in areas that will drive our future success. Our team's ability to execute on multiple fronts, growing our agent base, improving our profit margins and managing our cash flow speaks to the strength of our leadership team, our business model and the dedication of our entire organization. Let me briefly comment on ancillary businesses and then Joanne will provide more financial detail. We have seen an impressive growth in our mortgage business with revenues increasing by 82% or $1.7 million from $2 million in Q2 of last year to $3.7 million in Q2 of this year. This growth is a direct result of the strategic initiatives our team has implemented over the past quarter. Recognizing the growing demand of the Latino segment, we launched a dedicated division within Encompass Lending, working in close alignment with our Latino division at Fathom. The results of this collaboration have been exceptionally positive, reinforcing our commitment to serve in diverse communities. We have also continued to expand our Hometown Heroes program, building our commitment to support local veterans, first responders and teachers. In particularly -- I'm particularly pleased to share that Q2 marked a significant milestone for Encompass Lending, as it achieved positive EBITDA. This accomplishment not only validates our strategic direction, but also contributes our overall growth of improving profitability across all our business segments. These developments in our mortgage division exemplify our commitment to diversifying our revenue streams and enhancing our value proposition to both agents and clients. As we continue to innovate and expand our offerings, we're confident in our ability to capture larger share of the mortgage market and drive synergies across our integrated real estate services platform. I'm also pleased to report that we continue to make improvements to our Verus Title business in Q2. Revenues reached $1.1 million, which is an increase of 10% from Q2 of 2023. But our second quarter results represent a 67% increase over the prior quarter, which is encouraging. More importantly, Verus Title generated $108,000 in adjusted EBITDA. This performance is a clear indication that our strategic growth initiatives are paying off and we are successfully optimizing our ancillary business for profitability. We have also seen impressive increase in file start and Joanne will detail those in a few minutes. Let me spend a few minutes to discuss the overall market trends. The second quarter of 2024 has seen significant swings in the mortgage interest rate. However, more recently, we have seen mortgage rates decrease to about 6.5%. We believe these improvements in rate could translate to some buyers coming back to the market. We have also seen a small shift in the power from sellers to buyers. In recent months, over 20% of all lists have seen a price reduction, and in some states like Texas, Florida and Colorado, days on market have increased by over 15%, while median home prices decreased by 3% to 5%. Ultimately, the combination of lower home prices and lower mortgage interest rates should have a positive effect in the number of homes sold due to lower mortgage payments. We have also started seeing some early effects from the settlement of the commission's lawsuit and the rules that were imposed. At Fathom, we are committed to helping our agents and we have already begun to implement training classes and seminars to ensure that all our agents adhere to the new rules. Now, before I turn the call to Joanne, let me make one final point regarding our new plan. Since announcing the new agent commission plans, the response has been exceptionally positive. We have heard from agents as well as non-Fathom agents, teams and small brokers that have demonstrated interest in our new offering. We feel strongly that our new commission plans with revenue sharing will lead us [regarding to pass] (ph) our agent growth back to 30% or even higher. We also believe it will take a few quarters for us to see the full benefit of our new plan as agents learn how to discuss the program and we work through the early conversations on more walkovers from our small brokerages and team. With that, I would like to pass the call over to Joanne, our Senior Vice President of Finance, so she can discuss our financial results in more detail. Joanne?

Joanne Zach: Thank you, Marco. I will start with a general overview of our results for the second quarter of 2024 and will then provide a more detailed review by segment. Total revenue for the second quarter of 2024 decreased 11% to $89.2 million compared to $100.1 million in the second quarter of 2023. The decrease in total revenue was due to a 12% decrease in brokerage revenue, resulting primarily from fewer transactions and an increase in lease transactions compared to sales transactions. Offsetting the decline in total revenue was an 11% increase in other service revenue, driven by improved performance from Fathom's mortgage and title businesses, offset by the absence of the company's insurance business, which was sold on May 3, 2024. Overall, gross profit for the 2024 second quarter decreased approximately 8.6% to $8.5 million from $9.3 million for the 2023 second quarter. This decrease was primarily attributable to the impact of selling the company's insurance business. However, our overall gross profit percentage, excluding our insurance business, improved to 9% in the second quarter of 2024, up from 8% in the second quarter 2023, primarily as a result of higher contributions from our mortgage and title businesses. Our brokerage business gross profit percentage remained relatively constant at 6% for the second quarter of 2024 compared to the second quarter of 2023. Excluding our insurance business, gross profit percentage in our ancillary businesses dipped slightly to 53% in the second quarter of 2024 from 57% in the second quarter of 2023, primarily related to ramp up costs associated with expansion of these businesses. Technology and development expenses remain relatively constant at approximately $1.9 million for the second quarter of 2024 and 2023. These costs will continue and likely increase over time as we mindfully increase our spend to enhance our technology platform to drive revenue growth. General and administrative expense totaled $8.9 million for the second quarter of 2024 or 10% of revenue compared with $9.9 million or 9.9% of revenue for the second quarter of 2023. This $1 million decrease was primarily due to the absence of costs associated with our insurance business in addition to other cost reductions such as business insurance. Marketing activities expense was $0.75 million for the second quarter of 2024 compared to $0.9 million in the second quarter of 2023. The 18% decrease in marketing expenses was primarily related to leveraging internal resources and optimizing advertising expenditure. GAAP net loss for the second quarter of 2024 totaled $1.3 million or $0.07 per share, an improvement compared with a net loss of $4.3 million or $0.27 per share for the second quarter of '23. The significant reduction in net loss was primarily due to the gain generated from the sale of the company's insurance business and improved net operating results, partially offset by an increase in non-operating expenses. Adjusted EBITDA, a non-GAAP measure, for the second quarter of 2024 totaled a positive $0.2 million compared to $0.5 million in the second quarter of 2023. The second quarter of 2024 marked the company's first positive adjusted EBITDA quarter since the second quarter of 2023. Now, I'll spend some time reviewing our business segment results in more detail. Revenue for the real estate division was approximately $83.1 million in the second quarter of 2024 compared to $100.1 million for the same period last year, which represents a 12% decline, primarily attributable to an 8% decrease in transaction volume. As Marco noted, we completed 10,137 real estate transactions during the three months ended June 30, 2024 compared to 11,010 transactions during the three months ended June 30, 2023. Our transaction volume decreased primarily due to the continuation of high mortgage interest rates in the second quarter of '24. During the three months ended June 30, 2024, average revenue per transaction was $8,200, a 5% decrease compared to $8,593 during the three months ended June 30, 2023, primarily due to an increase in lease transactions compared to sale transactions and a slight decrease in commission percentage. Fathom is addressing these declines by continuing its strategic recruiting efforts, powered by its recently announced new revenue share models and its service commitment to its agents. Gross profit margin for our real estate division remained relatively constant at 6.1% in the second quarter of 2024 compared to the second quarter in 2023. Adjusted EBITDA income in the real estate division was approximately $1.5 million in the second quarter of 2024, a decrease of approximately $1.1 million compared to adjusted EBITDA income of $2.6 million in the second quarter of 2023. This was due to the decrease in transaction revenue in the second quarter of 2024 and to the commencement of internal charges of approximately $350,000 from our technology division to Fathom Realty for transaction management and CRM services provided. We are pleased about the significant improvement made in our mortgage business. Mortgage revenue grew 85% to $3.7 million in Q2 2024 compared to $2 million in Q2 2023. This revenue growth was primarily driven by our strategic increase in our loan officer base, which has almost doubled from the prior year. Q2 2024 file start loan volume was up 72% compared to Q2 2023. Mortgage adjusted EBITDA for Q2 2024 was a positive $0.02 million compared to an adjusted EBITDA loss of $0.2 million in Q2 2023. DIA, our insurance business, was sold in May 2024 for approximately $15 million in cash, with $7.8 million received at closing and $7 million recorded as other receivables due over the subsequent 24 months, significantly bolstering our balance sheet. Verus Title had revenues of $1.1 million for the second quarter of 2024 compared to $1 million for the second quarter of 2023, an increase of 10%. Verus Title's adjusted EBITDA for the second quarter of 2024 was $108,000 compared to a negative $25,000 for the second quarter of 2023. We are pleased by the membership growth in our new Texas joint venture, which began in April 2024. Overall, Verus Title's open orders are currently approximately 60% higher than they were at the end of last quarter. We are also happy to say that Salt Lake City, Utah based LW Traveling Title is now part of Verus Title. Traveling Title is a strategic addition to our geographic presence in Utah, Colorado and Virginia. Moving to our technology segment, third-party revenues remain consistent in the second quarter of 2024 compared to the same period in 2023. Adjusted EBITDA improved primarily attributable to approximately $350,000 in internal charges to Fathom Realty for transaction management and CRM services. We are continuously making enhancements to our technology platform to better serve our agents and drive revenues, with our new revenue share functionality being a prime example. Our LiveBy team has significantly increased its footprint across the country, working with over 300 MLSs and touching 320,000 agents at the end of the second quarter. LiveBy powers more than 5.9 million community pages with over 145,000 neighborhood reports created. We continue to keenly focus on our balance sheet given the dynamic real estate market conditions. We ended the quarter with an unrestricted cash position of approximately $10.4 million, which, combined with the $7 million in cash to be received between now and early May 2025, significantly strengthens our balance sheet. Regarding our financial outlook, in light of the recent introduction of two new revenue share models and their yet-to-be-determined impact on future revenues and adjusted EBITDA, the company has elected to withhold guidance for the third quarter ending September 30, 2024. Management plans to reassess and potentially reinstate guidance expectations in the fourth quarter of 2024, allowing time to evaluate the performance of these new models. With that, I will turn the call back over to Marco for closing remarks.

Marco Fregenal: Thank you, Joanne. We believe we're embarking on a journey that will redefine our industry position with the potential of creating unprecedented growth and success opportunities. Our focus has been and will continue to be on providing the greatest value to our agents and team members. I want to thank all our team members for their hard work and commitment these past few months, especially the team members that work tirelessly implementing our two new agent plans. Our future is bright and we're looking forward to the challenges ahead. With that, we'll take your questions now.

Operator: [Operator Instructions] Our first question today comes from John Campbell from Stephens. Please go ahead with your question.

John Campbell: Hey, guys. Good afternoon.

Marco Fregenal: Good afternoon, John. Hope all is well.

John Campbell: Hey, likewise, Marco. Okay, let's just start on maybe the first half of the year performance. So, it looks like revenue is down $18 million or so versus the first half of last year. Obviously, you got higher interest expense as well. You've been able to hold that cash burn rate to a pretty similar rate as last year. But Marco, I know you aren't banking on a housing recovery and there's clearly a lot of moving parts to consider here. You've got mortgage businesses doing really, really well. But as best as you can see just kind of looking out, what degree of a housing recovery, again, just kind of holding all else equal, do you think you might need to see to get back to positive free cash flow?

Marco Fregenal: Well, actually, as I mentioned to you earlier, I think a few months back, we are building our plan without having an impact of a recovery, right? We don't know when the recovery is going to be. I do see some improvement. When you start seeing the -- an equilibrium coming back to buyers, right, from sellers, I think that's the beginning of perhaps an improvement in the housing market. I think one of the things we have to be cautious is that when buyers believe that interest rates are going to decrease, they may withhold buying a house because they're waiting for the interest rate to come down, right? And so, that's part of one of the things we have to be cautious when interest rates are going to decrease or people feel like going to decrease. But going back to your question, we believe that we'll get back to a positive cash flow and, say, significant adjusted EBITDA by really increasing the number of agents, right? I think that's our growth and that's why we implemented these two new revenue share programs. And as you know, it's very unique because we're the only company, certainly national public company, that actually has two different programs, right, a flat fee revenue share program and a traditional split revenue share program. So for us, if -- when the market comes back, we'll definitely see some upside, but we are really focused on building our agent network, to continue to grow the number of agents. We're also focused on recruiting the right kind of agents. I think as I mentioned earlier, I think at the second half of last year, we took our eye off the ball in terms of the focus of the kinds of agents. And if you look at the decrease in transactions quarter-over-quarter, you see that we continue to improve and better that decrease. And so, we think that by Q3 and Q4, we will get back to positive numbers in terms of transaction growth, but that is really primarily being as a result of additional agents joining our company as opposed to counting on an improvement in the industry, in the real estate market. I think that's going to come more next year, and I think so for us is really focused on the agent growth.

John Campbell: Okay, that's helpful. And then, on Fathom Share, I mean, obviously that's, as you mentioned, bringing in a little bit more of a traditional splits model. So, you guys have always been -- the hallmark of the model has always been the flat fee model. So, I'm curious about maybe the conversations or I don't know if it was focused groups or surveys or whatever you guys did to arrive at that decision. Maybe take us through that process of how you assessed it and what you expect to accomplish?

Marco Fregenal: Sure. That's a great question. Look, we are a 100% commission company and we think the future of the industry is the 100% commission. Even as we implement these two new programs, we believe that a significant majority of the agent joining are going to be in the Fathom Max plan, not the Fathom Share. We think the Fathom Share probably be around 20% to 30% of our agents joining. What we found over the last six months or so, as we spoke with small brokerages, teams, high producing agents is that a percentage of those individuals were very interested in some sort of revenue share program. We also were limited in terms of acquiring or walkovers with small brokerages that were 85/15 or an 80/20 split and now we become a very attractive home for them. And so, it was really a combination of just listening to some of our agents and listening to small brokerages and teams that were really interested in the revenue share program. So, we believe that we have a very -- we're creating a very innovative program that actually is based on 100% commission model, but offers the ability of our agents to have a choice. I think the other thing that makes our program very unique is that agents are able to once a year change from one to the other model. And so, an agent that joins Fathom in one program and they think about leaving because another company offers a different program, now we offer both programs within the same company. And that's one of the comments that we heard from a lot of agents is that having the flexibility. So, we implemented that as part of our program. And we believe that we have created something that's very unique and something that -- look, since we announced this past Wednesday, we've had a significant response from non-Fathom agents, teams, small brokerages, actually some brokers up to 3,000 agents that have demonstrated a significant interest in having conversations with us about perhaps joining us down the line. So, we think that the response immediately after our announcement has been incredibly positive and we think that this is going to manifest itself in a -- getting the Fathom back to a 30% agent growth. So, I think that those are the main reasons why we decided to create this hybrid model.

John Campbell: Okay. That's helpful. Thank you, guys.

Marco Fregenal: Thank you.

Operator: Our next question comes from Raj Sharma from B. Riley. Please go ahead with your question.

Raj Sharma: Hi. Thank you for taking my questions. Again, I want to follow-up the last caller. The motivation behind switching the plans, and if you could lay out how -- I see how there is an option now in the Max and the Share, between flat and revenue share, how does that make your gross profits higher? Is that simply from attracting more agents or...

Marco Fregenal: Hey, Raj, it's great to hear from you, great question. It's a combination of attracting more agents, higher-producing agents as well, which certainly will help the number of transactions per agent. It's also a combination that we believe we're estimating right now based on conversations that 20% to 30% of our agents -- new agents joining will join the company in the 12% program. So, when you combine a percentage of agents joining the 12% program, as well as a higher number of agents joining the company, we'll be able to increase our gross profit margins. As you recall, we -- Fathom is in a position where we are right at that inflection point, right, that a significant percentage of our gross profit dollars will also follow to the bottom-line in EBITDA. And so, by increasing the number of agents coming in, we'll also have a higher level of transactions per agent, it's going to have a significant effect in our gross profit margin, as well as our EBITDA going forward. And given the response we've had since we announced this past Wednesday, I think within a few quarters, we'll be able to demonstrate that.

Raj Sharma: Thank you. And then, what are -- the levels 1 through 5, what were the cutoffs in transactions?

Marco Fregenal: Well, it's not so much -- I mean, it's five levels in terms of the -- on both programs, there's five levels, right, which means that we go five levels in terms of agents recruiting. It's not so much in terms of transaction, right? And so -- and a sense is if I recruit you and you recruit somebody else and somebody else recruits the [fourth] (ph). So, in our programs, we felt that five levels was the appropriate number in order to do that. And if you look at the press release, you can see that the Fathom Share plan offers a significant higher level of revenue share, right? On the first level is 35% and then 25% compared to 10% on the Fathom Max plan. So, what we agree and what we decided is that after doing some research and speaking with teams and agents [who are doing] (ph) other revenue share companies, we have had numerous conversations with agents that are members of other companies as well as teams and small brokerages, we felt like five levels was the appropriate number for us, and so that's what we decided to do.

Raj Sharma: Got it. And then, to the old referral -- agent referral programs of CAP 4 LIFE, Free 4 Life, those are still valid or not valid?

Marco Fregenal: It's a great question. Those are going to be valid until December of this year. So, any agent that reaches CAP 4 LIFE or Free 4 Life, they'll be grandfathered, and then they will be CAP 4 LIFE or Free 4 Life forever. On January 1, those two programs go away and therefore the revenue share program becomes the new program. We are giving agents another five months in order to be able to reach CAP 4 LIFE or Free 4 Life. We felt that was the appropriate thing to do. And so, all our agents still have the opportunity to reach CAP 4 LIFE or Free 4 Life until December 31. After that, whatever position they are, if they already reached either one, they're grandfather for life, if they're not, then every agent can continue to earn revenue share. As of last week, agents that are already earning revenue share for any new agent that joins the company regardless in which plan you're at. And so, we feel that we're creating a significant enhancement in terms of how do we work with our agents to refer other agents. And I think some of our agents are going to take advantage of this and build some significant revenue stream for themselves and their family.

Raj Sharma: Got it. And then, my last question, Marco, is -- you just indicated that you're looking for agent growth of 30% in the next several quarters. What gives you the confidence that you can get 30% growth? Is it acquisitions? Is it walkovers? Or is something changing in the market? Or you need the market to change?

Marco Fregenal: Yeah, great question. Sure. Look, our goal has always been, as we mentioned in the last few quarters, to go back -- Fathom had 30% growth for many years. And so, our goal is -- has been to get back to that 30% agent growth. What gives us confidence that we can get back to that, hopefully within two or three quarters is that the number of discussions that we've had, our pipeline, in terms of agent growth, since we announced this, as I said on Wednesday, we've had discussions with numerous organizations and teams, agents in other companies under revenue share program, small brokerages, medium-sized brokerages, regular agents. And so, we feel that given this conversation and their existing pipeline that within two to three quarters, we should be able to get back to 30% growth and perhaps more. But that's what gives us confidence to be able to make that announcement.

Raj Sharma: All right, great. Thank you. I'll take my -- thank you for answering my questions. I'll take it offline. Thank you.

Marco Fregenal: Thank you, Raj.

Operator: And our next question comes from Tom White from D.A. Davidson. Please go ahead with your question.

Unidentified Analyst: Hey, this is [Wyatt] (ph) on for Tom. Thanks for taking our questions. I had one on industry changes related to the NAR settlement. Can you just talk about what Fathom is telling their agents in terms of how to navigate this as August 17th approaches? And does your best practices around things like buyer rep agreements differ in any meaningful ways than peers?

Marco Fregenal: Yeah. Look, I think that, there are still a lot of moving parts to all of this, right? I go back and I think about when the government -- you may recall this when the government changed from the HUD to the CD and implemented a total new form for closing transactions and it took approximately three to six months to just work out all the kinks out of this, right, out of that process. I think the same thing is going to happen here. I think there's a lot of confusion. I think that MLSs are going to enforce this in a variety of different ways. And so, in a sense is, not only we have to build our own set of rules, but then we have to look at every MLS and every board and see what they're going to enforce locally. And we're already seeing that different MLSs across the country in different boards are looking at things differently. Certainly, we're not going to be able to put the buyer size commission on the website and the MLS. That's a given, and Fathom is going to enforce that and we're already working with our agents to do that. We are in discussions about creating our own documents in terms of buyers' agreements and we're already in the process of doing that, working with every state broker and every MLS and every board because everyone is going to be somewhat different. So, I think it's a little early to speak specifically about the totality of all the things we're going to do. We're already progressing this, we have been working on this, Samantha Giuggio, our COO for Fathom Realty, is working with our legal team and our state brokers in implementing this, and it's going to take a little while in order to work itself out. We certainly are adhering by the rules and our interpretation of the rules and we're working with our agents to do that. But it is going to take a little bit of time to kind of work itself out and to making sure that we can train our agents accordingly. And some of it -- and every company is going to do things a little different. Some companies are creating their documents, some companies are just using the new state documents or board documents. So, we are working with our team to try to find the best approach to this. We are already working on our own documents and we'll probably implement those rather quickly. But I think we still have some time to go before everyone fully comprehends the impact it's going to have in the industry. And so, I caution everyone in terms of jumping to conclusions about how everything is going to change. I think there's a lot of moving parts still and we're working through the process with our team.

Unidentified Analyst: That makes sense. Thank you. And then, do you have any update around a possible settlement regarding the industry lawsuit?

Marco Fregenal: Sure. As everyone can imagine, we still are in negotiations. And for that reason, I can't really disclose where we are, in terms of that. But we look forward to announcing a settlement as quickly as possible. We think that we can reach that settlement with an amount that would be -- that we can survive and price, especially given some of the recent settlements and the size of those companies. And I think when you look at our company and our size, you're able to kind of figure out what that number is. So, we look forward to announcing this soon, but given that we are in still discussions, I'd rather just leave my comment at that.

Unidentified Analyst: Understood. That makes complete sense. And then, I just have one final follow-up regarding like the new revenue share models. I think I missed this, but could you just give some more color into like the expected margin impact over like the next several quarters for both gross margins and EBITDA margins?

Marco Fregenal: Sure. I think it's going to take a little bit of time. We're going to start -- already start on boarding agents in the new models. I think it's going to take a little bit of time for this to work itself out, right? I think in the next -- certainly in Q3 and perhaps in Q4, I don't think we're going to be seeing significant changes because again when we onboard an agent it may take a few weeks if not a month for that agent to actually close their first transaction, right? And so, there always a delay from onboarding an agent to the agent closing their first transaction and then to have a positive effect in terms of gross profit margin, EBITDA. We do believe that over time, over the next year or so, we're going to see an increase in gross profit margins, not only because of the new models, but also because our continued improvement in the mortgage business and our title business. We do think within a couple of years, we'll probably see margins in the mid-teens, but I will go back specifically to your question about the next two quarters, I would not anticipate a significant change in gross profit margins or EBITDA, because I think it's a little too early for the new plans to have that kind of impact. I think that impact is going to be more -- will be experienced more in Q1 -- starting Q1 of next year. That's where we believe that we'll have a higher impact in gross profit margins and EBITDA from the new plan.

Unidentified Analyst: Okay, that makes sense. Thanks, Marco.

Marco Fregenal: Thank you.

Operator: And ladies and gentlemen, with that, we'll be concluding today's question-and-answer session. I'd like to turn the call back over to Mr. Fregenal for closing remarks. Mr. Fregenal, you may make closing remarks at this time.

Marco Fregenal: Thank you. I want to thank everyone for joining our call. We appreciate everyone supporting for us. As always, I am available to meet with you on a one-on-one basis. And I hope all of you have a great week. So, thank you for joining us today.

Operator: Ladies and gentlemen, with that, we'll be concluding today's conference call and presentation. We do thank you for joining. You may now disconnect your lines.

This article was generated with the support of AI and reviewed by an editor. For more information see our T&C.

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