NVDA Q3 Earnings Alert: Why our AI stock picker is still holding Nvidia stockRead More

Earnings call: Cricket announces mixed Q1 results, eyes growth amid challenges

EditorNatashya Angelica
Published 05/09/2024, 06:13 AM
Updated 05/09/2024, 06:42 AM
© Reuters.
CRCT
-

Cricket has announced its financial outcomes for the first quarter of 2024, revealing a complex performance with operating margin dollars surging by 139% or $15 million, despite an 8% decline in overall sales. The company witnessed an increase in paid subscribers and sales of connected machines, which contributed to a 3% rise in platform revenues.

Meanwhile, product revenues fell by 15%. Cricket's Board of Directors approved a special dividend and a stock repurchase program, signaling confidence in the company's financial health. The company reported a significant year-over-year increase in net income and an improved gross margin, but anticipates sales pressure on its product segment and does not expect positive revenue growth in the second quarter.

Nonetheless, Cricket remains committed to enhancing customer experience and driving user engagement as it navigates through the current market challenges.

Key Takeaways

  • Operating margin dollars increased by 139% to $15 million.
  • Overall sales dropped by 8%, while platform revenues grew by 3%.
  • Paid subscribers and sales of connected machines saw growth.
  • The Board approved a special dividend of $0.4 per share, a semi-annual dividend of $0.1 per share, and a $50 million stock repurchase program.
  • Cricket ended the quarter with over 5.95 million active users and 2.8 million paid subscribers.
  • The company launched new platform innovations to enhance customer experience.
  • Net income soared by 116% year-over-year to $19.6 million.
  • Gross margin improved to 54.7%, up from 42.3% in the prior year.
  • No positive Q2 revenue growth year-over-year is expected, but paid subscriber count and subscription revenue are projected to grow.

Company Outlook

  • Cricket aims to attract new users and reverse weakening engagement trends.
  • The company is focused on being more competitive in accessories and materials.
  • Sales pressure on the product segment is expected to continue.
  • Cricket is committed to achieving profitability each quarter and generating positive cash flow in 2024.

Bearish Highlights

  • Decline in international revenue, particularly in the UK, due to macroeconomic headwinds.
  • Sales pressure on accessories and materials segment due to lower engagement and competition.
  • No anticipated positive revenue growth in Q2 compared to the previous year.

Bullish Highlights

  • Paid subscriber growth is expected to contribute to a larger portion of total sales and profits.
  • Initiatives to drive user engagement, such as improving the onboarding experience and personalization.
  • Launch of new products and efforts to reinvent the business.

Misses

  • Cricket experienced an 8% decline in overall sales.
  • Product revenues declined by 15% compared to the previous year.

Q&A Highlights

  • The company discussed competition in both brick and mortar and online marketplaces.
  • Strategies to maintain market share include reducing material costs and ensuring a great customer experience.
  • Cricket is investing in marketing and tracking leading indicators to drive user growth and engagement.
  • The company remains open to further questions via email post-earnings call.

InvestingPro Insights

As Cricket navigates through its complex financial performance, insights from InvestingPro provide a deeper understanding of the company's current market position. With a market capitalization of approximately $1.2 billion and a P/E ratio that has adjusted from 23.52 to a more favorable 19.65 in the last twelve months as of Q4 2023, Cricket demonstrates a market valuation that acknowledges its earning potential.

InvestingPro Tips suggest that Cricket's balance sheet holds more cash than debt, which is a positive sign of financial stability. This is particularly relevant as the company faces sales pressure and does not expect positive revenue growth in the near term. Moreover, Cricket's stock has taken a significant hit over the last six months, with a price total return of -27.52%, reflecting the challenges the company has faced in the market.

Despite the decline in overall sales, Cricket's valuation implies a strong free cash flow yield, which could be a point of interest for investors looking for companies with the potential for cash generation. Moreover, the company has been profitable over the last twelve months, a testament to its ability to manage its finances amid market fluctuations.

For readers interested in a more comprehensive analysis, there are 9 additional InvestingPro Tips available on Cricket's financial outlook and performance metrics. To explore these insights further, visit https://www.investing.com/pro/CRCT and make sure to use the coupon code PRONEWS24 for an additional 10% off a yearly or biyearly Pro and Pro+ subscription.

Full transcript - Cricut Inc (CRCT) Q1 2024:

Operator: Welcome to the cricket Q1 2024 earnings conference call. At this time, all participants are in a listen only mode. After the speakers' presentation, there will be a question and answer session to ask a question. During the session, you will need to press star one one on your telephone. You will then hear an automated message. Advising your hand is raised to withdraw your question, please press star one one. Again, please be advised that today's conference is being recorded. I would now like to hand the conference over to your first speaker today, Jim Suva, Senior Vice President of Finance, Treasurer and Investor Relations services. Please go ahead.

Jim Suva: Thank you, operator, and good afternoon, everyone. Thank you for joining us on crickets First Quarter 2024 earnings call. Please note that today's call is being webcast and recorded on the Investor Relations section of the company's website. A replay of the webcast will also be available following today's call for your reference, accompanying slides used on today's call, along with the supplemental data sheet, have been posted to the Investor Relations section of the company's website, investor dot Cricut.com. Joining me on the call today are Ashish Arora, Chief Executive Officer, and Campbell Shell (LON:SHEL), Chief Financial Officer. Today's prepared remarks have been recorded after which assist and Kimbell will host a live Q&A. Before we begin, we would like to remind everyone that our prepared remarks contain forward-looking statements and management may make additional forward looking statements, including statements regarding our strategies, business expenses and results of operations in response to your questions. These statements do not guarantee future performance and therefore, undue reliance should not be placed upon them. These statements are based on current expectations of the company's management and involve inherent risks and uncertainties, including those identified in the Risk Factors section of crickets most recently filed Form 10 K Our Form 10 Q that we have filed with the Securities and Exchange Commission. Actual events or results could differ materially. This call also contains time sensitive information that is accurate only as of the date of this broadcast, May 7, 2024. Cricket assumes no obligation to update any forward-looking projection that may be made in today's release or call. I will now turn the call over to Ashish.

Ashish Arora: Thank you, Jim, and welcome, everyone. Q1 played out largely as expected, operating margin dollars grew significantly by 139% or $15 million, driven by lower inventory write-offs, more paid subscribers and higher sales of connected machines despite an 8% year-on-year drop in overall sales. Given the confidence in the sustainability of our profitable operations. The Board of Directors approved three capital allocation items, a special dividend of $0.4 per share, our recurring semi-annual dividend of $0.1 per share and another $50 million stock repurchase program. Kevin will go over these three capital allocation items in detail in a few minutes. In Q1, platform revenues increased 3% on paid subscriber growth, products revenues declined 15% as the positive growth in connected machines from higher units was more than offset by a decline in accessories and materials. The areas where we could do better are straightforward. We need to attract more new users to buy our connected machines. We need to reverse weakening engagement trends and re-inject enthusiasm among our users. We need to be more effective competitors in accessories and materials. Remember, we have four priorities, new user acquisition, user engagement, subscriptions and accessories and materials. I will briefly review these items and provide some detailed commentary on our new platform innovations. As mentioned in our press release going forward, we will talk about active users who have used their connected machines in the past year, and Kimbell will go into more details and metrics and KPIs. We ended the quarter with over 5.95 million active users who had in the past year, slightly up from 5.94 million a year ago. And in line with our expectations. We continue to focus on new user acquisition and engagement growth on our platform, which ultimately drive our monetization flywheel. During Q1, we accelerated our investment in marketing spend and double down on our PR via live broadcast gift guides, product reviews and lifestyle coverage as we move people down the funnel. Our research shows consumers consider the cost of the machine plus the ongoing cost of using it and how much they will use it to address these concerns. We wanted to show them that they could save money while experiencing the joy of creating and personalizing things. Recognizing this appeal, we recently launched a campaign called make versus buy, which highlights specific examples of savings or making projects versus buying similar finished products. For example, personalized or match costs really $10 to make compared to up to $150 to buy. Another example is fashionable personalized tote bags, which cost only $3.08 to me compared to $30 to buy. You can see these and many more examples on our website. During Q1, we leaned into programs that show our tire consumers different making occasions. We executed integrated programs for key seasonal moments, including Valentine's Day national craft month finance History Month and Easter, we saw a trend towards fertilizing apparel and party Deco for the NFL playoffs, including a broadcast hit on Fox News, talk show Fox and Friends. Each of these programs are supported by an integrated marketing plan, leveraging vehicles, including digital marketing, influencer posts, organic, social social, Brad partnerships and live broadcast, fewer highlighted recently in USA Today with stated and I quote, crickets newest cutting machine is a perfect size for casual crafters. The cricket Joy extra is an ideal choice for Harvey crafters who want all the cutting power of a full-size cricket without having to sort of bulky machine. As a follow-up to the cricket, make that a Valentine's event, we launched our meet one day sales event on April 28. The two week sales event is supported by retailer programs and content marketing strategies incorporating influencers, social editorial and deals coverage. We ended the quarter with over 5.95 million active users who cut in the past year, and we had 3.5 million, 90 day engaged users who cut during the quarter down from 3.7 million in Q1 2023. We continue to experience engagement erosion from our large user cohorts from 2020 and 21 and from prior years who age on their engagement curve and are not off separate as many new users in recent quarters. Our focus remains to maximize engagement of our most impactful cohorts, which are new users onboarding onto the platform or on borders and paid subscribers. Recently, we developed more data instrumentation that increase our understanding of the challenges on borders can run into during their initial journey within our platform. This has helped us focus our efforts to improve this experience. In Q1, we saw an improvement in the percentage of new users who successfully start and complete their out-of-box experience. Our efforts will continue across the journey for new users. Comcast (NASDAQ:CMCSA) got an first project through first week and 1st month on our platform. In the first quarter, we adjusted how we present our educational video content which we now show directly in design space. In addition to a larger content library, we have also made improvements to our search and personalization algorithm. We now provide personalized recommendations for images and projects on the Inspire page and design space, mobile apps. We will continue to make progress on search personalization over time. We have also enhanced our machine learning personalization model to consider additional inputs from user behavior on our platform. We are also prioritizing projects in images that have a higher chance of success. In Q1, our team improve the project's recommendation system and created an in-house system that is more flexible, adaptable and designed to capture different aspects of user preferences. For example, we use AI deep learning to suggest projects that users might like based on user behavior to recommend similar projects and help find popular projects that are time sensitive. We tested this new system at a debt better than our old models and increase the number of customized projects made on our platform. We also applied a eye exam and label images to suggest suitable tax for images uploaded to our database and help produce better search results for our users. We also intend to use this algorithm to refine existing tags in our database, which should improve search retrieval. We have several more improvements planned for search enhancements in future quarters. Paid subscribers were in line with our expectations and increased 82,000 year on year and increased 27,000 sequentially in Q1, ending with just over 2.8 million paid subscribers as subscriptions efforts continue to bear fruit in terms of converting purchasers of new machines into subscribers. At the other end, our subscription attrition curves have remained steady despite declines in engagement, lower new user adds compared to prior years, put pressure on our subscriber growth rates and created some quarterly fluctuations in 2023 that will likely repeat in 2024. We have a rich road map to continually increase the value proposition for subscribers, including an ever-growing suite of premium design tools, along with the content strategies described above. In January, we launched create sticker, which dramatically simplifies the process of turning a raw image into a finished sticker in a few easy steps. We've also made significant improvements to the bag removal tool, which is one of the most used subscription features by our members by leveraging and testing multiple variants of machine learning and AI based models to increase the accuracy of removing diagrams from images uploaded by our users. Our goal is to make it incredibly compelling to sign-up as a subscriber to leverage our software and services. As our engagement efforts bear fruit, we expect to see a boost to subscription. Accessories and materials. Sales declined 26% year on year in Q1. Clearly, we still have a long way to go to establish our expected competitive position. Here, we recognize the role affordability plays in our materials business and are working on several solutions. The aim is to stimulate purchasing activity and boost engagement. In addition, we faced stiff competition in this part of the business with lower barriers to entry than cutting machines at our digital platform. I'm excited to give you a tangible update on some positive progress in this area. Towards the end of Q1, we launched the cricket value materials online designed to deliver maximum performance at a great price. This new offering was able to compete effectively with online marketplaces, which are more price competitive and acquire hitting the right price points with shipping economics to compete more effectively this is accomplished through reengineered product, re-engineered packaging and improving supply chain efficiencies. It will take us some time to work through current inventory as we roll new products and but we expect to achieve margin improvements in this business over time, while still creating a differentiated offering that works seamlessly with our machines and platform feedback thus far has been encouraging, and I look forward to sharing more with you in the quarters ahead. Growth in that segment should emerge as we are successful in driving new customer acquisition at a higher rate and our engagement efforts begin to bear fruit. Consistent with prior comments, we will continue our promotional cadence in this category to remain price competitive for consumers. With the focus on winning share, we see that when we are in the price range of our competitors, we get our fair share. We are intensely focused on the overall customer experience, and we are motivated to work with those retailers that help us create a great experience both on shelf and for actual use of our ecosystem. It's our fundamental belief that when we give people more reasons and inspiration to make things that are appealing to them and they make it easier to make things affordably. We will see a lift in materials consumption. We are driven to continue to innovate while exhibiting both long-term focus and current discipline. I will now turn the call over to Kim.

Kimball Shill: Thank you, Ashish. I would like to provide more details on the capital allocation items, the Board of Directors approved a special one-time dividend of $0.4 per share and a recurring semi-annual dividend of $0.1 per share. Both dividends are payable on July 19th, for shareholders of record on July second, the recurring semiannual dividend of $0.1 is anticipated again in about six months, which would be in the January timeframe, but is subject to Board approval. The Board of Directors also approved a new $50 million stock repurchase program. As mentioned in our last earnings call, we effectively completed our previously authorized stock repurchase program announced in August 2022. The Board of Directors use this level of capital allocation, both stock repurchases and dividends as appropriate, given the Company's operating and financial plans. And we'll continue to evaluate capital allocation on a regular basis. These capital allocation decisions are possible due to past profitability and our confidence in the sustainability of our profitable operations. We want cricket to always have ample liquidity to sustain and grow our business, but not hold excess cash for no reason. We do not anticipate the need for any debt or utilization of our credit line in the near term. Now onto financials of Q1 and our outlook last quarter, I mentioned that we would adjust our reporting segments and KPI. Recall cricket has been a public company for approximately three years during 2020. In preparing to go public, we developed a package of quarterly information to provide meaningful transparency for investors, including our reporting segments and KPI. After three years of business evolution, we have redesigned some aspects of our quarterly information package. We increasingly view cricket as a platform business with physical products. My commentary will be consistent with our new segments of platform and products. We also updated our public KPIs to focus on the most meaningful indicators for our current and future operations. You will notice we now provide active users rather than total users, which more accurately reflects our business for definitional purposes. An active user is a unique user who has used their connected machine to make a project in the last 12 months. We will also continue to share our shorter term engagement metric of 90 day engaged users, which represent a unique user who has used their connected machine to make a project in the last 90 days on our Investor Relations website, we have provided historical information on our new segments and KPI. In the first quarter, we delivered revenue of $167.4 million, an 8% decline compared to the prior year. And in line with our expectations, we generated $19.6 million in net income, a 116% year-over-year increase at our 21st consecutive quarter of positive net income as we continued to invest in our key priorities. Breaking revenue down further, Q1 2024 revenue from platform was $78 million, up 3% year over year. Revenue from products was $89 million, down 15% over Q1 2023, connected machines increased 8%, driven by higher units sold, while accessories and materials decreased to 26%. Some retailers started to restock inventory levels, partially in Q1 unlike in 2023 when they were destocking. However, during key sales events, we found retailer shelves light on inventory to fully capture the opportunity. In terms of geographic breakdown, international revenue was $32.6 million or down 3% compared to $33.5 million in Q1 2023. The year-over-year decline in Q1 was primarily driven by UK and EU central regions. As a percentage of total revenue, international was 19% in Q1 2024 compared with 18% of total revenue in Q1 2023. Turning to active users and engagement, we ended the quarter with over 5.95 million active users, a slight increase from 5.94 million a year ago, we ended the quarter with over 3.5 million 90 day engaged users, which was a 5% decline from Q1 last year. As Ashish mentioned, we have more work to do to improve engagement. We ended the quarter with nearly 2.8 million paid subscribers, up 3% from Q1 2023 and up 27,000 sequentially. As discussed in earlier calls, there are some natural subscriber attrition. So subscriber growth will be muted until we increase the pace of machine sales and new user acquisition. Moving to gross margin total gross margin in the first quarter was 54.7%, an improvement compared to the 42.3% in Q1 2023. The improvement reflects a higher amount of platform revenue as a percentage of total revenue and less impairments than last year. Breaking gross margin down further, gross margins from platform were 88.8% compared to 89.8% a year ago. The slight decline in Platform gross margins was primarily related to higher amortization of capitalized software costs, which we expect to continue. Gross margin from products was 24.8% compared to 7.8% in Q1 a year ago. The increase in gross margins was primarily due to less impairments in materials than a year ago. Total operating expenses for the quarter were $66.4 million and included $10.3 million in stock-based compensation. Total operating expenses were up less than 1% from $66.1 million in Q1 2023. As we mentioned last quarter, we increased our 2024 plans for increased marketing, which drove the sales and marketing costs of $3.4 million were up 12%, but this was largely offset by a $2.9 million decrease in R&D operating income for the quarter was $25.2 million or 15.1% of revenue compared to $10.5 million or 5.8% of revenue in Q1 last year. This was a 139% increase in operating income, which we are encouraged with despite the decline in sales, the increase in operating income is primarily due to higher paid subscriptions, coupled with less impairments in our materials business. Our tax rate of 30.6% increased from 29.2% a year ago, primarily due to the tax impact of stock vesting at a lower price. We delivered our 21st consecutive quarter of positive net income. Net income was $19.6 million or $0.09 per diluted share compared to $9.1 million or $0.04 per diluted share in Q1 2023. Turning now to balance sheet and cash flow, we continue to generate healthy cash flow on an annual basis, which funds inventory needs and investments for long-term growth. In Q1, we generated $57 million in cash from operations compared to $95 million a year ago. We ended Q1 with a cash and cash equivalents balance of $282 million. We remain debt-free. Inventory decreased by $68 million from a year ago to $225 million at the end of Q1 2024. During Q1, we used $10.8 million of cash to repurchase 1.7 million shares of our stock, which effectively completed our $50 million stock repurchase program that was authorized in August 2022. As discussed previously, the Board of Directors authorized a new $50 million stock buyback program, which will commence in Q2. Recall, we do not give detailed quarterly or annual guidance, but we do want to offer some color on our outlook for 2024, we are focused on bringing excitement to our category. We are doing this through an increased focus on marketing and continuing our strategy of deeper promotions on cutting machines and a continued cadence on accessories and materials to drive affordability. We expect continued sales pressure on our product segment, especially in accessories and materials. And accordingly, we do not expect positive Q2 revenue growth year over year. We will continue to accelerate marketing to generate consumer excitement, but given ongoing retailer conservatism and only two major sales events under our belt It is too soon to call an inflection point. Hence, we may even see a decline for the full year. We expect paid subscriber count and subscriptions revenue to grow slightly and become a larger portion of total company sales and profits for the full year, lower new user growth rates will put pressure on our subscriber growth following a similar pattern to 2023 and could result in a seasonal pattern of paid subscriber growth in Q1 and Q4, but flat to declining in Q2 and Q3. Typical revenue seasonality is 40% in the first half and 60% in the second half of the year. However, we anticipate 2024 seasonality will look a lot like 2023 where revenues were distributed 47% in the first half and 53% in the second half in 2024. Our operating expenses will increase modestly as we increase our marketing spend to reinvigorate excitement in the category. We expect total year operating margins to be about flat year over year. We expect to be profitable each quarter and generate significant positive cash flow during 2024. Our long-term financial model remains unchanged with operating margin targets of 15% to 19%. Our proven model has demonstrated that when we operated scale, which we define as revenue above $1 billion and drive top line growth. These margins are achievable. With that, I'll turn the call over to the operator for questions in queue.

Operator: [Operator Instructions]. Our first question comes from Erik Woodring of Morgan Stanley. Your line is now open and Thank you.

Unidentified Analyst: This is [indiscernible] on for Erik. The total number of engaged users fell both sequentially and year over year. Can you maybe just give us a little bit of details and color on some of the initiatives you've talked about in prior quarters to increase engagement. And kind of is that when do you expect to see that materialize? And when do you think engagement, bottoms, and then I have a follow up. Thank you.

Ashish Arora: Thanks, Maia. This is Ashish. Thanks for the question. Sweet. As we've kind of mentioned before, engagement is a really important initiative for the Company, and we have a team that's focused on it. As you pointed out, engagement did decrease year on year. So let me give you and will you have. One of the main reasons for that was when you look at the 2020 and 2021 cohort, which is roughly where we acquired about 4 billion users as they go through graduation curve, there's a natural attrition that happens and that's what's putting a lot of pressure and creating a headwind for the Company now that would typically be offset by new acquired newly acquired users that are more engaged. And we obviously are not acquiring enough of them to offset the 2020 and 2021 headwind in terms of initiatives. We have a number of initiatives that is that we have that are focused on driving engagement. One of the main focus areas is as we look at onboarding users, we want to make sure that they have a great positive out-of-box experience and not only that they actually to make enough projects in the first seven to 30 days. So we have seen some positive results as we talked about in our in our prepared remarks. In addition to that, we have initiatives around education, helping people find inspiration so they can actually find the project and ultimately cut it. So I think there's a number of initiatives. You have us pretty strong conviction that some of these initiatives will pay off. One of the initiatives that I want to kind of highlight as search and personalization. And we again, like I said, we believe that and ultimately this trend will reverse itself. And we just need to stay focused and continue to execute on it.

Unidentified Analyst: And thank you, Jim and Dan, as you guys mentioned, international revenue declined for the second consecutive quarter and you called out specifically UK and the year. Could you maybe speak to a little bit about some of the underlying, whether it's macro trends there and how that compares to North America? And then if the engagement differs it region as well?

Kimball Shill: Well, thanks for the question. This is Kimo. So as you pointed out, two regions really kind of overwhelmed some of the goodness it's happening in many of the other countries where we are in our international business, largely, we're seeing the same kind of consumer pressure there from kind of macroeconomic headwinds that we see in North America and even more pronounced in the UK, of which which weighs on the business. I would hasten to add that we continue to see international as a huge vector of growth for us in the future. And we're barely and we think we've barely tapped the opportunity there. But but the headwinds today kind of overwhelmed some of the goodness we have in some of the many countries around we're in over 50 countries around the world.

Ashish Arora: And just one other a sub-question, you asked my I was about engagement. It's hard to kind of generalize because there's so many different countries in different stages of their maturity. So I think that more or less, I would say about to aggregate and answer the engagement as well, you know, similar to what we see in the U.S. And given again, you know, I just want to qualify that if we are in a country, we see early adopters. So the engagement could be higher than some of the more mature countries that's going through a similar graduation curve and we're creating additional users that may not be as engaged but I would say overall, the trends that we see over time that we saw in the US are similar to what we are seeing in different parts of the world. Just so happens too to be where they are in terms of their launch process.

Operator: Thank you. And one moment for our next question. Our next question comes from Adrienne Yih of Barclays. Your line is now open.

Angus Kelleher: Hi, this is Angus Keller on for AG&E. So there's been a lot of noise in the hard goods product segment on gross margin with these stock-outs last quarter and connected machines, some clearance reserves last year in M. and now with the reporting style shift, do you think you could share some thoughts on what type of margin profile you see out of that segment going forward over both the short term and the long term?

Kimball Shill: And then I have a follow-up, I guess thanks for the question. First And Ted, I'd call out that in our prepared remarks, we talked about expectations for full year operating margins being similar to last year and that if you look at our our platform margins. They are very stable over time and consistently are at 88.8% for the quarter, down down slightly from last quarter as we have more amortized software costs that flow through from COGS for our platform margin. And so if you take those two points, that should help you set expectations for what and product margins will be higher for the year going forward.

Angus Kelleher: Okay, thank you. My second question is, could you talk about some of the retailer trends around sell-in and sell-out specifically? Has there been any restocking effort? And if so, how has the consumer response been at the retailers once they receive that fresh product?

Kimball Shill: So thanks for that, and thanks for the follow-up. So at a macro level this quarter, sell-out continued to outpace sell-in, but at a much more reduced rate that we saw last year. And if you noticed, we called out that machine sales were actually up 8% year over year as some retailers partially restocked in general, we still saw Tom channel lighter than we would like to see it. And we did see that effect so the opportunity in during the promotions in the quarter.

Ashish Arora: So let me let me just go to reinforce some things of its capability set, right watches. We see sell-through higher than sell-in by cable just so we don't sell [multiple speakers] outright. So as we see sell into retail as greater than that outside, we see sell out to get that out and realize greater than sell-in to retailers. The second as in as we've gone through a few sales events, we see that read some of the retailers have largely or somewhat missed the opportunity because halfway through the sale event, they're out of stock. Now. They have started stocking some more than what they had done previous day, but we certainly think of it as a huge opportunity as we really drive and accelerate marketing. So we think that we know our team is doing a good job creating the funnel now with our promotional strategy, executing and converting the funnel. We just need to make sure that our channels are well stocked and leverage the opportunity to. So basically you'd sell more machines to consumers.

Operator: Our next question comes from Assia Mircette of Citi. Your line is now open.

Asiya Merchant: Great. Thank you for taking my question and one quick Kimber. One for Ashish here, accessories and materials, they continue to be fairly weak. I know you mentioned there was a lot of competitive intensity there and maybe you can help us understand you know how we should think about the trajectory of this business? Should we continue to expect the decline to be at this level going forward? Or is there something that could change the trajectory of this business. The one that I had to Kimbell was on operating margin plan, I think you reiterated and unless I'm mistaken, about 9% operating margins kind of flattish on set for 2023. You guys obviously just posted very strong operating margin and why why is such a big decline but the remainder of the year? Thank you.

Kimball Shill: Sophia is capable of answering those questions are the tissues can can add commentary from after? So I'll answer your last question first. So on the operating margins at first, I'd call out that Q1 was in line with our expectations. So far, we're very pleased with the increase of $15 million in profitability and up 139% if that was still in line with what we expected for the quarter. And as we look to the rest of the year and we continue to lean into our increased sales and marketing spend, which was 20% of revenue for the quarter, which is a high watermark for us. And we continue our promotional, deeper promotions, our machines and our promotional cadence and accessories materials hum that that will affect margins as we move through the year. And so we still expect full year margins to be around flattish compared to last year, which was 9.1%. As to your question on accessories materials, it is a segment where we continue to see pressure from part of it is lower engagement and she's highlighted in some of his comments. And so when we when people are cutting fewer projects, they're consuming less materials and that clearly affects us. We do continue to see competition both from white label retailer brands for our brick and mortar retailers, as well as as more entrants into the online marketplaces. So we do continue to see competition in that space. I would like to call out that we are very proud to launch our Cricket value vinyl in the quarter, and then we're still in the very early days of that. But it's an example of things we're doing to reinvent that business where it's reengineered product, regional packaging configurations designed specifically to compete well on online marketplaces. And so that's one example that we've had in the works for a while. There's others that will come in the future quarters, but we're taking steps to help us address this business. But in part, we'll need to see our engagement efforts start to bear fruit. Tom, to help turn that business around.

Ashish Arora: And I'll just add one other comment to the accessories and materials we've talked about in the past we didn't necessarily address at this time. We continue to be equally. We know that when we are within a certain range of competition, we hold our share really well. And so we know increasingly we have not only reduced the cost of materials, but we will be making sure that we win our fair share and provide a great customer experience. So we are a that's the evidence you'll see us execute on mode.

Asiya Merchant: Great. And if I may, another one, you guys have obviously amazing free cash flow generation here. You're announcing some big shareholder return program of why not news and whether it's is it more marketing or any other inorganic growth on that could maybe reverse the Reverset declines in the business? Thank you.

Kimball Shill: The asset? This is Kimo, Tom? Yes, thanks for the question. We have a strong conviction that we're a growth company and we have a huge opportunity in front of us come we also have a core ethos to grow profitably. And so as we as we look at our investment in marketing today, press very highlighted, it was 20% of revenue in sales marketing, and that is that is a high watermark for us? No, we haven't seen it translate into year-over-year POS yet, but we're encouraged by the leading indicators that we're tracking in terms of reach and clicks and views and increased traffic to cricket.com. And we are confident that we're spending on the right things, and we're comfortable that we're spending at the right levels. And as we get more data and yes, learn, we will lean into that spend, but we want to make sure that we are doing it responsibly in a way that that helps us manage our business for the long term with a view on profitability.

Operator: Thank you. I'm showing no further questions at this time. I would now like to turn the call back over to Jim Suva for closing remarks.

Jim Suva: Thank you, Brianna, and thank you, everyone, for joining us this afternoon. We have a large opportunity over the long term to drive new user growth and increased engagement. The cricket platform continues to not only strengthen, but also provide increased value to our users. We continue to manage the business for sustainable, profitable growth and generate healthy cash flows. I'm excited about the opportunities ahead of us. If you have additional questions, please e-mail me at Jay Suva at cricket.com. This now concludes this earnings call and you may disconnect. Thank you.

Operator: Thank you for your participation in today's conference. You may now disconnect.

This article was generated with the support of AI and reviewed by an editor. For more information see our T&C.

Latest comments

Risk Disclosure: Trading in financial instruments and/or cryptocurrencies involves high risks including the risk of losing some, or all, of your investment amount, and may not be suitable for all investors. Prices of cryptocurrencies are extremely volatile and may be affected by external factors such as financial, regulatory or political events. Trading on margin increases the financial risks.
Before deciding to trade in financial instrument or cryptocurrencies you should be fully informed of the risks and costs associated with trading the financial markets, carefully consider your investment objectives, level of experience, and risk appetite, and seek professional advice where needed.
Fusion Media would like to remind you that the data contained in this website is not necessarily real-time nor accurate. The data and prices on the website are not necessarily provided by any market or exchange, but may be provided by market makers, and so prices may not be accurate and may differ from the actual price at any given market, meaning prices are indicative and not appropriate for trading purposes. Fusion Media and any provider of the data contained in this website will not accept liability for any loss or damage as a result of your trading, or your reliance on the information contained within this website.
It is prohibited to use, store, reproduce, display, modify, transmit or distribute the data contained in this website without the explicit prior written permission of Fusion Media and/or the data provider. All intellectual property rights are reserved by the providers and/or the exchange providing the data contained in this website.
Fusion Media may be compensated by the advertisers that appear on the website, based on your interaction with the advertisements or advertisers.
© 2007-2024 - Fusion Media Limited. All Rights Reserved.