DENVER - Lumen Technologies (NYSE: LUMN), a global technology company, has announced the promotion of Ashley Haynes-Gaspar to the position of Executive Vice President and Chief Revenue Officer. Haynes-Gaspar, who previously served as Executive Vice President – Customer Experience Officer, Wholesale and International, is expected to leverage her substantial experience in technology and commercial leadership to drive Lumen's growth and customer-centric transformation.
In her new role, Haynes-Gaspar will oversee the consolidation of Lumen's commercial divisions with the aim of enhancing business outcomes, addressing customer requirements, and achieving commercial success. Jay Barrows, Lumen's EVP of Enterprise Sales and Public Sector, will report to Haynes-Gaspar, as the company continues to prioritize a customer-focused approach in enterprise and public sector sales.
Lumen's CEO, Kate Johnson, expressed confidence in Haynes-Gaspar's abilities to lead the company through its transformation journey aimed at long-term growth. Johnson highlighted the strategic importance of aligning company operations with Lumen's mission to secure its customer base and drive innovation.
Haynes-Gaspar's appointment is part of Lumen's broader strategy, which includes streamlining operations, emphasizing customer experience, and fostering innovation through initiatives such as Network-As-A-Service (NaaS). She will head a team dedicated to propelling Lumen's growth and profitability, with a focus on a collaborative and customer-centric approach.
Haynes-Gaspar shared her enthusiasm for the opportunity to transform Lumen's business model and disrupt the industry by prioritizing customer needs. She emphasized the company's commitment to operational simplicity, enhanced customer experience, and the creation of a world-class commercial engine.
Lumen Technologies operates with a focus on business growth by connecting people, data, and applications through its network capabilities, including metro connectivity, long-haul data transport, edge cloud, security, and managed services. The company aims to meet current customer demands while supporting their future endeavors.
The information in this article is based on a press release statement.
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