Investing.com - Financial Markets Worldwide
Join +750K new investors every month who copy stock picks from billionaire's portfoliosSign Up Free

Fannie Mae Recognizes 32 High-Performing Mortgage Servicers Across Three Key Performance Areas

Published 02/12/2024, 11:30 PM
FNMA
-

2023 STAR Program Evaluates Servicing Partners in General Servicing, Solution Delivery, and Timeline Management Categories

WASHINGTON, Feb. 12, 2024 /PRNewswire/ -- Fannie Mae (OTCQB: FNMA (ST:FNMA)) today announced its 2023 Servicer Total Achievement and Rewards™ (STAR™) Program results, recognizing 32 mortgage servicers for competency, capacity, and overall performance. For more than a decade, Fannie Mae's STAR Program has awarded high-performing mortgage servicers for their loan volume and portfolio composition, and for demonstrating leading practices to improve the housing industry.

"Our servicing partners' success is essential to achieving Fannie Mae's goal of preserving homeownership and maintaining the safety and soundness of our business," said Cyndi Danko, Senior Vice President and Single-Family Chief Credit Officer, Fannie Mae. "We're proud to recognize our top-performing STAR Program servicers and their commitment to ensuring operational excellence, reducing credit loss, and continuously improving the overall homebuyer experience."

Since 2011, Fannie Mae's STAR Program has enabled broad and lasting improvements across the mortgage servicing industry by promoting servicing knowledge and excellence. The program continues to gain positive momentum and has seen sustained servicer improvement in both metric performance and operational assessment results year over year.

For the 2023 program year, mortgage servicers were evaluated for STAR Performer recognition in three categories: General Servicing, Solution Delivery, and Timeline Management based on the results of the Servicer Capability Framework and STAR Performance Scorecard.

The 2023 STAR Program recipients are:

General Servicing

  • Bank of America, N.A.
  • Carrington Mortgage Services
  • Fifth Third Bank, N.A.
  • Freedom Mortgage Corp.
  • Guild Mortgage Company, LLC
  • Iowa Bankers Mortgage Corporation
  • JPMorgan Chase (NYSE:JPM) Bank, N.A.
  • LoanCare, LLC
  • Provident Funding Associates, L.P.
  • Regions Bank
  • ServiceMac, LLC
  • Specialized Loan Servicing
  • The Huntington National Bank

Solution Delivery

  • Associated Bank-Corp
  • Broker Solutions, Inc.
  • Cenlar Federal Savings Bank
  • Colonial Savings, F.A.
  • Mortgage Clearing House
  • Mr. Cooper
  • RoundPoint Mortgage Servicing LLC
  • US Bank, NA

General Servicing and Solution Delivery

  • BOKF, National Association
  • M&T Bank Corp.
  • PennyMac Corp
  • PHH Corporation
  • Planet Home Lending, LLC
  • PNC Bank, N.A.
  • Truist Bank

General Servicing and Timeline Management

  • Flagstar Bancorp (NYSE:FBC), Inc.
  • Wells Fargo Bank, N.A.

Solution Delivery and Timeline Management

  • Rocket Mortgage, LLC

General Servicing, Solution Delivery, and Timeline Management

  • Newrez, LLC

About Fannie Mae
Fannie Mae advances equitable and sustainable access to homeownership and quality, affordable rental housing for millions of people across America. We enable the 30-year fixed-rate mortgage and drive responsible innovation to make homebuying and renting easier, fairer, and more accessible. To learn more, visit:
fanniemae.com | Twitter | Facebook (NASDAQ:META) | LinkedIn | Instagram | YouTube | Blog

Fannie Mae Newsroom
https://www.fanniemae.com/news

Photo of Fannie Mae
https://www.fanniemae.com/resources/img/about-fm/fm-building.tif

Fannie Mae Resource Center
1-800-2FANNIE (800-232-6643)

View original content to download multimedia:https://www.prnewswire.com/news-releases/fannie-mae-recognizes-32-high-performing-mortgage-servicers-across-three-key-performance-areas-302059575.html

SOURCE Fannie Mae

Latest comments

Install Our App
Risk Disclosure: Trading in financial instruments and/or cryptocurrencies involves high risks including the risk of losing some, or all, of your investment amount, and may not be suitable for all investors. Prices of cryptocurrencies are extremely volatile and may be affected by external factors such as financial, regulatory or political events. Trading on margin increases the financial risks.
Before deciding to trade in financial instrument or cryptocurrencies you should be fully informed of the risks and costs associated with trading the financial markets, carefully consider your investment objectives, level of experience, and risk appetite, and seek professional advice where needed.
Fusion Media would like to remind you that the data contained in this website is not necessarily real-time nor accurate. The data and prices on the website are not necessarily provided by any market or exchange, but may be provided by market makers, and so prices may not be accurate and may differ from the actual price at any given market, meaning prices are indicative and not appropriate for trading purposes. Fusion Media and any provider of the data contained in this website will not accept liability for any loss or damage as a result of your trading, or your reliance on the information contained within this website.
It is prohibited to use, store, reproduce, display, modify, transmit or distribute the data contained in this website without the explicit prior written permission of Fusion Media and/or the data provider. All intellectual property rights are reserved by the providers and/or the exchange providing the data contained in this website.
Fusion Media may be compensated by the advertisers that appear on the website, based on your interaction with the advertisements or advertisers.
© 2007-2024 - Fusion Media Limited. All Rights Reserved.