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Amdocs and NVIDIA enhance telecom AI capabilities

Published 05/09/2024, 05:53 AM
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JERSEY CITY, NJ - Amdocs (NASDAQ:DOX), in collaboration with NVIDIA (NASDAQ:NVDA), announced advancements in generative AI for the telecommunications sector, aiming to improve return-on-investment, operational costs, speed, and customer experiences at a carrier-grade scale. The collaboration has led to significant progress in areas such as latency, accuracy, and token consumption for AI applications.

The integration of NVIDIA's full-stack AI foundry service with Amdocs' generative AI platform, amAIz, has been central to these developments. The joint efforts have resulted in a decrease in the tokens required for AI processes, reducing data pre-processing costs by up to 60% and inferencing costs by 40%, without compromising accuracy.

In addition to cost savings, the partnership has achieved an 80% reduction in query latency, facilitating near real-time responses that enhance user experiences in various telecom applications. Accuracy improvements have also been notable, with AI-generated responses becoming up to 30% more accurate, which is essential for wider industry adoption and direct-to-consumer services.

Anthony Goonetilleke, Group President of Technology and Head of Strategy at Amdocs, emphasized the importance of these achievements in transforming the telecommunications landscape. He remarked on the collaboration's support for advanced LLM routing capabilities, matching generative AI tasks with the most suitable LLM and thus improving outcomes.

Chris Penrose, Global Head of Telco Business Development at NVIDIA, highlighted the collaboration's role in enabling meaningful generative AI scale in telecoms, accelerating time to value, and driving positive investment returns.

The advancements are expected to contribute significantly to the operational efficiency of service providers, offering them tangible benefits and improved customer service. This collaboration demonstrates a step forward in the telecom industry's journey towards a more connected and intelligent future.

InvestingPro Insights

Amdocs' (NASDAQ:DOX) recent collaboration with NVIDIA underscores the company's commitment to innovation and efficiency in the telecommunications sector. From an investor's perspective, Amdocs' strategic moves appear to be paying off, as reflected in several key performance indicators. With a market capitalization of $10.01 billion, the company is a significant player in its industry. The company's P/E ratio stands at 18.25, indicating investor confidence in its earnings potential. This confidence is further supported by a solid dividend track record, with Amdocs having raised its dividend for 12 consecutive years, indicating a commitment to returning value to shareholders.

InvestingPro Tips reveal that Amdocs has been actively managing its capital, as evidenced by aggressive share buybacks and maintaining dividend payments for 13 consecutive years. The company's financial health is also notable, with cash flows that can sufficiently cover interest payments, and it operates with a moderate level of debt. These factors contribute to the company's low price volatility, making it a potentially attractive option for investors seeking stability.

For those interested in deeper analysis, there are additional InvestingPro Tips available for Amdocs, including insights on valuation implications and earnings predictions. For instance, Amdocs is trading at a high P/E ratio relative to near-term earnings growth, which may influence investment decisions. Analysts predict the company will be profitable this year, a sentiment echoed by the company's profitability over the last twelve months. Those looking to explore these insights further can access additional tips and real-time metrics on InvestingPro, and use the coupon code PRONEWS24 to get an additional 10% off a yearly or biyearly Pro and Pro+ subscription.

As the telecommunications industry continues to evolve, Amdocs' advancements in AI, in partnership with NVIDIA, are likely to enhance its competitive edge and operational efficiency. This, combined with the company's solid financial metrics and proactive shareholder value management, positions Amdocs as a noteworthy company for investors to watch.

This article was generated with the support of AI and reviewed by an editor. For more information see our T&C.

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